How many charms do I need for my bracelet?
It depends on your wrist size, but most people need between 17 and 20 charms. Our standard bracelets come with 18 charms included. You can check our size chart for more guidance.

What are your products made of?
Our jewelry is made from high-quality stainless steel. It is waterproof, rust-resistant, and will not tarnish or leave green marks on your skin.

What is your return policy?
If you aren’t completely happy with your order, you can return it within 14 days of delivery for a refund. Please contact us via our contact form to get started.

How long will it take to receive my order?
We strive to get your jewelry to you as quickly as possible. Please see our estimated delivery times below:

How can I track my order?
All orders are shipped via tracked delivery. Once your package is on its way, you will receive an email containing your tracking number so you can follow its progress every step of the way.

What are your shipping costs?
Shipping is free on all orders of $40 or more. For orders below this amount, we charge $5.95.

Do I have to pay import duties?
No. We cover all customs fees and import duties for all international shipments. The price you see at checkout is the final price you pay, no matter where you live.

Still need help?
If you have any other questions, please contact us. We aim to respond to all messages within 24 hours.